Simba Telecom is the biggest mobile phone retailer in East Africa with over 100 retail outlets and is also the largest airtime distributor in the region putting us in the undeniable position of being the leader in the industry.
Simba Cash
Simba Cash is an instant money transfer service which operates under Simba Forex Bureau. This service uses Simba Telecom's large retail outlet to provide convenient and instant money transfer services around the country. Currently, the service has been rolled out in the 20 Simba Telecom shops in the list below.
Simba Cash client in Iganga
Simba cash services are available at the following places, Kampala, Jinja, Iganga, Masaka, Mbarara, Kabale, Mbale, Fort Portal, Luwero, Ishaka, Mpigi, Kamuli and Ntungamo
Simba Phone Repair Center
Simba Telecom customers now have a more reliable way to maintain and service their handsets thanks to the newly established, Nokia Authorised Phone Services and Repair Centre called Nokia Care.
Customers who buy Original handsets from Simba Telecom enjoy a free after sales service for 12 months.
With the highly trained staff, high-tech equipment and authentic spare parts Simba customers will also enjoy a high quality and reliable L2 services.
Simba customers with other phone brands besides Nokia shall also be able to enjoy the benefits of the repair centre.
The Simba phone repair centre is the first and only one so far recommended and approved by Nokia in Uganda with traffic of over 1,000 customers per month.
Simba Telecom has invested over 100 million shillings so far in this customer oriented establishment.
Our Mission:
With the power of our efficient distribution model, innovative expansive retail network, talented people and data driven approach we provide all East Africans with trusted, quality, high value mobile products and services.
What do we do?
At Simba, we believe that communication is a right, not a luxury. We have been working hard since the Mobile industry began in East Africa to help make this dream become a reality. We are the largest distributor of airtime in East Africa, working with the biggest network in Uganda (MTN), Kenya (Safaricom) and Tanzania (Vodacom). We also are one of the largest retailers in East Africa with over 100 retail outlets and are partnered with Nokia to sell high quality mobile phones. Our consistent dedication to the growth of the industry has put us in the undeniable position of being ‘The Lion in Wireless’
What makes us who we are?
Great sustainable business starts with great ethics. Simba and all our employees put maintaining our integrity above any other decision - we do not trade off integrity for personal or professional gain
Simba places the needs of our customers at the forefront for every decision we make. We know that success depends on selling the customer what they want, at the right price with the right level of service.
Simba makes effective decisions by obtaining and analysing data and training our staff to be the best in East Africa. Market, customer, competitor, and organisational knowledge is pivotal to Simba’s sustainable business growth
Our competitors and customers are rapidly evolving. Simba stays ahead of the game by being a nimble efficient decision-making organisation.
Commitment to excellence
Simba employees are driven to achieving excellence. We aspire not to be good, but instead to set the standard in all aspects of business ranging from distribution to retailing to offering inspiring employment opportunities
One Simba
Simba is one team, from Mbale to Kabale, from the retail business to the distribution business, from the C.E.O. to the new sales executive. Our individual employees score the goals, but as Team Simba we win championships.
Drive value
For Simba to continue to invest and grow to become an even greater company, we stay razor focused on the bottom line and always adding value to the business.
